Payment Policy
Accepted Payment Methods
At Refurbished Dubai, we strive to make your shopping experience as smooth and secure as possible. We accept the following payment methods:
- *Credit/Debit Cards:* Visa, MasterCard, American Express
- *Bank Transfers:* Details provided at checkout
- *Cash on Delivery (COD):* Available within the UAE only
Payment Security
We are committed to ensuring your payment information is secure. All transactions on our Site are processed using a secure online payment gateway that encrypts your card details in a secure host environment. We do not store your credit card information on our servers.
Payment Process
1. *Order Placement:* Once you place an order, you will receive a confirmation email with your order details.
2. *Payment Authorization:* For card payments, the payment will be authorized at the time you place your order.
3. *Order Processing:* Once payment is confirmed, we will process your order and prepare it for shipment.
4. *Payment Confirmation:* You will receive an email notification once your payment has been successfully processed.
Cash on Delivery (COD)
For customers within the UAE, we offer the convenience of Cash on Delivery. Please ensure you have the exact amount ready as our delivery personnel may not carry change. A COD service fee may apply.
Currency
All prices on our Site are listed in UAE Dirhams (AED). If you are purchasing from outside the UAE, your credit card company or bank will convert the amount to your local currency at their current exchange rate.
Payment Issues
If you encounter any issues during the payment process, please contact our customer support team immediately. We are here to assist you and ensure that your payment is processed smoothly.
Refunds and Cancellations
- *Refunds:* If you are eligible for a refund, the amount will be credited back to your original payment method. Refunds may take up to 10 business days to process, depending on your bank or card issuer.
- *Cancellations:* If you wish to cancel an order, please contact us as soon as possible. If your order has not been processed, we will cancel it and issue a full refund. If your order has already been shipped, you will need to follow our return policy.
Contact Us
If you have any questions or concerns about our payment policy, please contact us at:
*AL MUHTARIF COMPUTER TR., AMC Trading*
834/103 2nd Industrial area,
Industrial area 2, Sharjah, United Arab Emirates.
Email: [info@amctradings.com](mailto:info@amctradings.com)
Phone: +97165300791
Cell/WhatsApp: +971568073394
Timing: 11:00am to 10:00pm, Friday Closed
For support, please contact:
*Refurbished Dubai*
Shop 3, 4, 3rd Industrial area,
Sharjah, United Arab Emirates.
Email: [support@refurbisheddubai.ae](mailto:support@refurbisheddubai.ae)
Phone: +97165300791
Cell/WhatsApp: +971568073394
Timing: 11:00am to 10:00pm, Friday Closed