Privacy Policy

Last updated: 27th June 2024

Refurbished Dubai ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use our services, or make a purchase from www.refurbisheddubai.ae (the "Site"). By using our Site, you agree to the collection and use of information in accordance with this policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page. The "Last updated" date at the top of this Privacy Policy indicates when it was last revised. Your continued use of the Site after any changes signifies your acceptance of the new terms.

Information We Collect and How We Use It

To provide our services, we collect personal information about you. This information includes:

1. Information You Provide Directly:

• Contact Information: Name, address, phone number, and email.
• Order Information: Billing address, shipping address, payment details.
• Account Information: Username, password, security questions.
• Shopping Information: Items viewed, added to your cart, or wishlist.
• Customer Support Information: Communications with us.

2. Information Collected Automatically:

• Usage Data: Information about your device, browser, IP address, and how you interact with our Site, collected through cookies and similar technologies.

3. Information from Third Parties:

• Service Providers: Companies supporting our Site and services, such as payment processors and shipping partners.

Cookies

We use cookies to enhance your browsing experience, remember your preferences, and for analytics. You can control cookies through your browser settings, but this may affect the functionality of our Site.

How We Use Your Information

We use the collected information to:

• Provide, operate, and maintain our services.
• Process transactions and manage orders.
• Improve our Site and services.
• Communicate with you about your account, orders, and customer support inquiries.
• Send promotional materials (you can opt-out at any time).

Disclosure of Your Information

We may share your information with third parties in the following circumstances:

• Service Providers: To perform services on our behalf, such as payment processing and shipping.
• Legal Requirements: To comply with legal obligations or protect our rights.
• Business Transfers: In connection with any merger, sale of company assets, or acquisition.

Security of Your Information

We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.

Retention of Your Information

We retain your personal information as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you.
• Correction: Request correction of inaccurate information.
• Deletion: Request deletion of your personal information.
• Restriction: Request restriction of processing your personal information.
• Portability: Request transfer of your personal information to another entity.
• Objection: Object to the processing of your personal information.
• Withdrawal of Consent: Withdraw your consent at any time.

Children’s Privacy

Our Site is not intended for children under the age of 16, and we do not knowingly collect personal information from children.

International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that appropriate safeguards are in place to protect your information.

Contact Us

If you have any questions about this Privacy Policy, please get in touch with us at:

 

AL MUHTARIF COMPUTER TR BR-1

Shop 3, 4, Industrial area 3, JNP Roundabout, Sharjah, United Arab Emirates

Call us: ( +971) 065300791 (11:00am - 8:00pm)

WhatsApp: (+971) 568073394 (11:00am - 8:00pm)

Email: support@refurbisheddubai.ae

OR

AL MUHTARIF COMPUTER TR

834/103 2nd Industrial area, JNP Roundabout, Sharjah, United Arab Emirates

Call us: ( +971) 65300791 (11:00am - 8:00pm)

WhatsApp: (+971) 568073394 (11:00am - 8:00pm)

Email: support@refurbisheddubai.ae

Mena region and Indian customers please read our shipping, return and refund policy here.

For the purpose of applicable data protection laws, we are the data controller of your personal information. Our representative in the EEA and the UK.